British Airways, you just don’t make sense…

I booked my flights to the UK for September with British Airways and am considering upgrading my ticket.  However, when I view my tickets on the website it says that I can’t upgrade online that I have to call.  I called, they said that I purchased too cheap of a ticket to upgrade and that I can only upgrade to economy plus (or whatever BA calls it.)  I asked what the cost of upgrading the ticket to be upgradable, but from what he said I think he told me how much it was with the upgrade – $600 and change, but there were no upgrades available.  That would bring my ticket price to the range of $1500

Interesting…  I checked online and you can purchase economy plus on that route for $1600 or you could purchase the flexible economy ticket for $2000.

What I don’t like about the website is that it doesn’t tell you what fare bucket your ticket is, and doesn’t give you the option when you book.  Basically, it doesn’t let you make a choice between a cheap ticket and a slightly more flexible ticket.

2 thoughts on “British Airways, you just don’t make sense…

  1. Yeah, I have no idea how to book a specific fare code on any airline website! I used to be a travel agent and it was super easy for us to book different fare codes–literally just a one letter change in the booking entry. Why can’t they just give you the options right in front of your face on these sites, like they did on our travel agent booking engines?

  2. Once the ticket is booked it’s so much easier to go into full planning mode. Hope you get an upgrade. Since schools are back in perhaps you will?

    Autumn is a great time to see the UK and Scotland. Look forward to seeing you talk about home.

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